Refund and Returns Policy

At BuddyRep, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free refund and returns policy to make your shopping experience worry-free.

Refund Policy:

• If you are not satisfied with your purchase, you may return it within 7 days from the date of delivery for a full refund.

• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

• Once your return is received and inspected, we will process your refund within 3 business days. The refund will be issued to the original method of payment.

Returns Policy:

• To initiate a return, please contact our customer service team within 1-3 days of receiving your order.

• Please ensure that the item is securely packaged to prevent damage during transit.

• Customers are responsible for return shipping costs.

• Once we receive your return, we will inspect the item and process your refund or exchange accordingly.

Exceptions:

• Personalized or custom-made items are not eligible for return unless they are defective or damaged upon arrival.

Contact Us:

If you have any questions or concerns about our refund and returns policy, please feel free to contact our customer service team at [[email protected]]. We’re here to assist you and ensure that you have a positive shopping experience with BuddyRep.